服务支持

The Introduction You Need to Get Started.

Familiarization training is provided free of charge during the instrument installation. Service Engineers will guide you through operating the main functions of the instrument, set up a simple method and perform quantitative analysis, and how to run the instrument software.

Online training courses offer flexibility to learn at your own pace to help increase productivity and instrument performance. Online recorded courses are available by individual modules or by purchasing complete learning bundles at a discount. Courses offer comprehensive training for topics such as applications, tips and tricks as well as for valuable maintenance and operational content designed to limit downtime.

Click this link to find our online training website.

Virtual Instructor Led Training (VILT) typically includes instruction over the course of 1-3 days and allows you to learn from just about anywhere. These courses provide you access to live instructors who provide a consultative training approach that includes results analysis and online Questions & Answers.

Group exercises and discussions are conducted using simulation software to emulate the laboratory setting.

Click this link to find our online training website.

Advanced Training offers consultative training solutions for method optimization with PerkinElmer’s Application Specialists.

Specialized Field Application Scientist teaching you right in your lab.

Advanced Onsite training is conducted by a specialized Field Application Scientist right in your lab. Operators receive customized training to overcome the unique challenges of your lab’s applications and operate your instrument at its full potential. Ramp up lab performance even faster by training multiple operators simultaneously.

This hands-on training delivered at your facility is an ideal way to ensure operators understand the fundamentals of their instrument. Busy facilities are able to train multiple operators simultaneously to keep their labs up and running. Operators learn how to use and maintain their instruments properly right from the start. Certified Service Engineers ensure users get up to speed on their instruments quickly with minimum instrument and lab downtime.

课堂课程由位于美洲、欧洲、印度和亚洲的珀金埃尔默客户体验中心提供。每个课堂培训项目都能帮助您从实验室工作中获得最大的收益，培训主题包括重要的理论构造、应用技术、具体方法以及仪器和软件的优化。这种集中学习方式使您能够远离日常的干扰，同时还能与其他参与者建立联系，共同解决独特的问题。我们将保持小规模课堂教学，以保证大量的仪器实践时间，也确保培训师能关注到每一位学员。

您准备好缩短停机时间、提高生产率、增强合规性——同时投入更多时间从事科研工作了吗？​

​您的所有仪器是否提供您所需的服务体验？

实验室拥有来自多个不同供应商的仪器，确保所有仪器得到妥善维护是一项充满挑战的任务。一些实验室努力发挥其所有仪器的最大生产率和效率，而另一些实验室则需要简化工作流程，并爆出法规遵从性，，同时降低不合规的风险。无论哪种情况，您都需要尽快地找到合适的服务人员，以免浪费太多时间和资金。